Contact
Talk to us
A person reads every message. If your question is one the help centre or the FAQ should have answered, tell us that too — it is how those pages get better.
Contact form
Or email us directly
If you would rather use your own mail client, these reach the same people.
- support@worldancestry.net
Support
Account problems, claiming a profile, anything about using the platform.
- privacy@worldancestry.net
Privacy and data requests
Access, correction or erasure of your data, or a record about you that should not be public. We respond within 30 days.
- accessibility@worldancestry.net
Accessibility
Something on the site you cannot use. Acknowledged within 5 working days.
- press@worldancestry.net
Press and partnerships
Media enquiries, and archives or institutions who want to collaborate.
Postal address
For formal or legal correspondence, email us first and we will confirm the address to use.