Help centre
How to use World Ancestry
Eight topics covering everything from your first relative to what happens when two branches of a family remember something differently.
Getting started
Create an account, set up your own profile, and add the first few people.
4 articlesBuilding your tree
Relationship types, extended family, duplicates and merges.
5 articlesVerification and disputes
What Pending, Confirmed and Disputed mean, what counts as evidence, and how disagreements are settled.
4 articlesPrivacy and visibility
Per-section privacy, living relatives, share links and what anonymous visitors can see.
4 articlesClaiming your profile
What to do when a relative has already added you to their tree.
3 articlesPhotos, media and stories
Uploading media, consent, captions and what happens to a photo of a living person.
3 articlesConnections and messaging
Finding relatives, connecting, and how messaging is protected from abuse.
3 articlesAccount and security
Passwords, sessions, exporting your data and closing your account.
4 articles
Cannot find what you need?
Tell us what you were trying to do and we will help — and fix the guide that should have covered it.
