Finding relatives, connecting, and how messaging is protected from abuse.
You can message members you are connected to. Messages travel over an encrypted connection and are stored on encrypted infrastructure, but they are not end-to-end encrypted — we can read them where we must for safety or legal reasons. Treat a message here as private from other members, not as private from us.
There is a cap on how many people you can start a brand-new conversation with in an hour. It exists to stop bulk unsolicited contact and will not affect ordinary conversation.
Report the conversation from the thread itself, or email support@worldancestry.net. Tell us what happened; we can restrict an account immediately where there is any risk to someone's safety.
If this did not answer your question, that is worth knowing — it tells us what to write next.
Contact support